Karen Kummer,Food & Beverage Controller, Rosemont, IL
"There's an incredible amount of accessibility to management at Morton's. They're vested in improving the company any way they can, so they make sure to give us plenty of feedback, as well as listen to our ideas. We receive a weekly management-focused newsletter, where our president, Edie Ames, gives us a point of view to build on and cites examples of things that happen in other restaurants, while giving us tips on how to deal with new situations. It's a thoughtful touch that helps us all become better, and it's a nice sharing of information from the top.
"What's so amazing is that it works the other way as well. Morton's has involved me in giving people at the Restaurant Support Center an overview of my job, what we do each day and how it affects them. It's helped us build a relationship that makes everyone's job easier. I've found that very rewarding because it shows that Morton's cares about their employees more than anyone.
"Employee recognition at all levels is second to none here. You can see what a difference that makes through the associates' tenure with the company, as well as your own experience."
